Skip to content

Thika Bazaar 3rd floor

Next to Thika Motor Dealers.

+254 712 077 077

24/7 Customer Support

Free Daily Site Visits

Monday - Saturday

Privacy Policy

At Silverseed Properties, accessible from https://www.silverseed.co.ke/, safeguarding your personal privacy is one of our top priorities. This Privacy Policy outlines the types of information we collect, how it is used, and the measures we take to protect your personal data in accordance with local regulations, including the Kenya Data Protection Act, 2019.

1. Information We Collect

We collect information to provide better services to clients looking to buy, sell, rent, or invest in real estate properties.

A. Personal Information

When you fill out contact forms, book property viewings, subscribe to newsletters, or inquire about listings, we may collect:

  • Identification Data: Full name, national identification or passport number (where applicable for property transactions).

  • Contact Details: Phone number, email address, and physical/postal address.

  • Financial & Property Information: Budget constraints, property preferences, financing preferences, or details about properties you list with us.

B. Automatically Collected Technical Data

When you visit our website, our servers automatically record standard browser and device data, including:

  • IP address and browser type.

  • Device information and operating system.

  • Referring URLs, pages visited, and time spent on our site.

  • Cookies and tracking pixel data to analyze web traffic and improve your browsing experience.

2. How We Use Your Information

We use the collected information for specific, lawful real estate business purposes, including to:

  • Facilitate property inquiries, site visits, purchases, sales, and lease agreements.

  • Communicate updates regarding property listings, market reports, and service changes.

  • Process transactions and verify client identity for contractual agreements.

  • Enhance site performance, security, and user experience on our website.

  • Comply with legal, tax, and regulatory requirements applicable in Kenya.

3. Legal Basis for Processing

We process your personal data under the following legal grounds:

  • Consent: When you explicitly grant us permission (e.g., opting in to receive marketing communications).

  • Contractual Necessity: To perform contracts related to real estate transactions or to take requested pre-contractual steps.

  • Legal Obligation: To comply with statutory real estate laws, financial reporting, or regulatory requests.

  • Legitimate Interests: For business operations, fraud prevention, and security enhancements.

4. Disclosure and Sharing of Personal Information

Silverseed Properties does not sell, trade, or rent your personal information to third parties. We may share data only with:

  • Authorized Service Providers: IT hosting partners, payment processors, and marketing vendors operating under strict confidentiality agreements.

  • Professional & Transaction Partners: Legal advisors, financial institutions, survey authorities, or conveyancing professionals strictly involved in your real estate transaction.

  • Legal Authorities: When required by law, court order, or governmental regulations in Kenya.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tools to remember user preferences, measure website effectiveness, and customize content.

  • Essential Cookies: Necessary for core functionality and site navigation.

  • Analytics Cookies: Help us understand site traffic patterns to optimize performance.

You can disable or manage cookie preferences directly through your browser settings, though doing so may affect certain website features.

6. Data Security and Retention

  • Data Protection: We apply physical, technical, and administrative safeguards to protect your personal data against unauthorized access, loss, alteration, or disclosure.

  • Data Retention: We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or to meet statutory retention periods under Kenyan law.

7. Your Legal Data Rights

Under applicable data protection laws, including the Kenya Data Protection Act, 2019, you hold the right to:

  • Access: Request copies of the personal data we hold about you.

  • Rectification: Request correction of inaccurate or incomplete information.

  • Erasure: Request deletion of your personal data, subject to statutory retention obligations.

  • Restriction & Objection: Object to or restrict processing of your data, including opting out of marketing messages.

  • Data Portability: Request transfer of your data to another service provider where technically feasible.

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to external websites, portals, or tools (e.g., mortgage calculators, social media platforms). Silverseed Properties is not responsible for the privacy practices, content, or policies of third-party websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory updates. Any changes will be posted on this page with an updated “Effective Date.”

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, reach out to us:

  • Company Name: Silverseed Properties

  • Website: https://www.silverseed.co.ke/

  • Email: info@silverseed.co.ke 

  • Phone: +254 712 077 077

  • Physical Address: Thika Bazaar 3rd floor just next to Thika Motor Dealers.